At Hakuna Royal Moonlight Furry, we stand firmly behind the health and quality of every kitten we raise. Our comprehensive Health Guarantee provides you with peace of mind and protects your investment in your new family member.
📜 Our Health Guarantee Coverage
1. 14-Day Comprehensive Health Warranty
✔ Full veterinary exam coverage – If your kitten is diagnosed with a life-threatening condition within 14 days of arrival
✔ Two options for resolution:
- Replacement of equal value (subject to availability)
- Full refund (minus shipping costs)
2. 1-Year Genetic Health Guarantee
✔ Covers hereditary/congenital disorders diagnosed by a licensed veterinarian
✔ Includes conditions like:
- HCM (Hypertrophic Cardiomyopathy) in Bengals
- PKD (Polycystic Kidney Disease)
- Other breed-specific genetic disorders
3. Vaccination Protection
✔ Guaranteed proper immunization against:
- FVRCP (Feline Viral Rhinotracheitis, Calicivirus, Panleukopenia)
- Rabies (where required by law)
- FeLV (Feline Leukemia Virus) for at-risk breeds
🏥 Health Documentation Provided
Every kitten comes with:
- Complete vaccination records
- Veterinary health certificate (issued within 72 hours of travel)
- Genetic screening documentation (for applicable breeds)
- Microchip registration (optional)
⚠️ Guarantee Limitations
Our guarantee does not cover:
✖ Illnesses resulting from owner neglect or improper care
✖ Conditions developing after the guarantee period
✖ Injuries occurring after delivery
✖ Communicable diseases contracted post-delivery
📋 Claim Process
To file a health claim:
- Notify us within 24 hours of diagnosis
- Submit complete veterinary records including:
- Diagnostic test results
- Treatment plans
- Laboratory reports
- Provide photos/videos of concerning symptoms
- Await our veterinary review (typically 2-3 business days)
💊 Our Health Standards
All kittens receive:
✔ Three-stage deworming protocol
✔ Flea/tick prevention treatment
✔ Comprehensive pre-shipment veterinary exam
✔ 72-hour health observation before travel
🌡️ Temperature-Controlled Shipping Protection
We guarantee:
✔ Safe transport conditions (never below 45°F or above 85°F)
✔ Emergency protocols for weather delays
✔ Travel stress mitigation including:
- Pheromone calming sprays
- Familiar bedding
- Pre-travel fasting guidance
📞 Lifetime Support
Even after guarantee periods expire, we offer:
✔ Free breeder advice for your kitten’s lifetime
✔ Discounted veterinary telehealth consultations
✔ Nutritional guidance from our feline specialists
🔍 Verification & Transparency
All health claims can be verified through:
✔ Our licensed veterinary partners
✔ TICA/CFA registration documents
✔ USDA-accredited health certificates
For questions about our Health Guarantee:
📧 Email: health@hakunaroyalmoonlightfurry.com
📞 Phone: +1 (XXX) XXX-XXXX (24/7 emergency line)
Your kitten’s wellbeing is our highest priority – from our home to yours. 🐾💙
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